Need more support? Find everything you need to set up this tool with ease in our step-by-step walkthrough.
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Availability planner
The extranet is your property’s command centre on Booking.com. Here, you can manage everything from rates and availability to guest communication. This tool can help you streamline tasks, customise your listing and improve your property’s visibility.
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Use the Rates and Availability page to set your property's availability in the calendar. Opening up more dates can help increase your chances of being booked. Update your information easily – both views display rates and available dates, so you can manage bookings effectively.
Access your Inbox from the extranet to communicate directly with travellers, guests and our support team. Send messages from anywhere in the world, with built-in translation. This two-way communication helps you respond promptly to enquiries, keeping everyone informed and improving overall guest satisfaction.
The Property page allows you to add key details about your property. Upload photos, set policies and provide details like your property’s facilities – we’ll use this information to generate your property description automatically. A well-rounded listing can significantly boost your visibility and appeal, making it easier for guests to choose your property.
Opening more dates in your calendar and setting clear rates and restrictions increases visibility. This attracts guests whose needs match your property, helping to boost bookings and revenue.
Efficient communication through your Inbox can lead to happier guests. Timely responses can reduce misunderstandings, enhance guest experiences and encourage positive reviews.
Customising property details and uploading high-quality images make your listing more appealing. Use your property page score as a checklist to optimise content, set guest expectations and increase bookings – 100% scores see up to 18% more bookings.
Number of properties – you must have completed the registration process for one property on Booking.com.
Account type – you can access all pages in the extranet with a primary account. With other accounts, you can’t access sensitive financial information.
The extranet is quick to access and easy to navigate.
Need more support? Find everything you need to set up this tool with ease in our step-by-step walkthrough.
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